Location
Prestwood IT Solutions is located in the United States in Citrus Heights, CA (near Sacramento). We DO NOT outsource to India, nor any other country
and we have no need for H-1B developers. We believe we can do a better job at a lower cost right here in the United States.
Online Ticket System
We have an online ticket system that offers you visibility into the work we're doing for you through your Tickets & Agreements
link. The requests you submit are assigned a ticket number and show
up on your Tickets & Agreements page.
Online Computer Inventory
We also offer an extensive online computer inventory for tracking
computers (servers and workstations), printers, and other devices. This
online database is maintained by both you and us (we both can view and edit
items). This online database helps us support you better.
Remote Access
If you want to show us something on your computer, we have the ability to
remote into your computer without installing any permanent software. The
process is browser-based and takes less than 1 minute.
Weekly Billing
We bill weekly so you know how much you're spending and specifically who
is working on what. All developers turn in their time by Monday at 11:00 AM
and invoices and sales receipts go out as soon as possible (usually by
Wednesday).
Prestwood is a true Consulting Firm; Not an Agency
Prestwood has been consulting since 1984 and will be around when you need us. We carry professional liability insurance, worker comp, etc. Consulting firms maintain a bench of developers
and tend to enforce standards and have a solid methodology for building software. Agencies, on the other hand, are in the business of placing people on a project. The people may or may not
be qualified.
Coding Services Specific:
The Prestwood Software Development Process
Prestwood Software Development Process (PSDP) is a proven process that features scalability and flexibility geared toward managing the development of software systems, applications, components,
websites, and web applications. We ensure our quality control using PSDP.
Tickets & Agreements, PSDP Online, and Enterprise Modeling
We have an online ticket system that offers you visibility into the work we're doing for you through your Tickets & Agreements
link. The requests you submit are assigned a ticket number and show
up on your Tickets & Agreements page. If a task grows into a project, we use our PSDP software development process along with an online database for tracking your project. This database is available
through the same Tickets & Agreements link. We attach an extended database to
one of your tickets. In other words, when appropriate, we promote a regular
ticket to a PSDP ticket. A PSDP ticket allows us to track tasks, requirements,
design elements, builds, test scripts, defects, etc. If our relationship grows into a long
term partnership, we offer enterprise modeling that ties together multiple applications and multiple projects. This online database serves as a permanent knowledge base for the work we do
for you. Also, you have full access to this database so you can add and edit information yourself which can save both time and money.
Our online database serves as a permanent knowledge base for the work we do
for you. Your custom software is YOUR
intellectual property. PSDP Online
is part of your institutional memory.
Version Control
We use version control to track the various versions of source code files
we develop. This allows us to rollback to a previous "better" version if and
when the need arises. We create a private repository for your company and
grant access to you and our staff assigned to your account.
Private FTP Site
For each client, we create a private FTP site for the exchanging of
files.
Client Private Area
All of our clients have access to our
Client Extranet group and the
client-only Client
Private Download Area knowledge base which documents in detail how to work with
Prestwood and contains some special information and downloads. We specialize
in working remotely with our clients around the world.
Formal Testing Available
Formal testing is different than verification testing. Although you will
always perform verification testing, for smaller projects, some of our
clients prefer to do their own formal testing. With even the smallest
projects, our developers test their own work. However, formal independent
testing can be done by your staff or by our testing staff.
State-of-the-Art Systems
In our office we maintain a workbench for working on computers, a
test bench for testing software, and a server room. We maintain
multiple workstation and server environments so we can simulate nearly
any environment you can think of.
Our server technology includes:
- Windows Server 2000, 2003, 2008 & 2011
- Standard, Advanced, Enterprise, Web, and Terminal Servers
- 32bit and 64bit servers (and workstations)
- Windows-based and SOHO file servers
|
Our workstation technology includes:
- Current workstations (Win 7/8) as well as availability to Windows 98, ME, 2000, XP, Vista, etc.
- Home, Professional/Business, Media Center, Ultimate Editions
- Mac workstations too!
- 32bit and 64bit workstations
|
Server Software
- Current server technology:
- Win Server 2012 with Exchange 2013.
- MS SQL 2012
- Legacy servers too:
- Server 2008 with Exchange 2007 or Exchange 2011
- Server 2003
- MS SQL Server 2000, 2005, 2008
- Oracle 10 and 11
- MySQL
- Interbase
- Vault, Dragnet
- SourceSafe, SourceSafe Offsite (SOS)
|
Workstation Software
- MS Outlook 2003 and 2007
- Intuit Quickbooks
- BusinessWorks
- MAS 90
- TimeForce
|
Other/Misc:
- LED Signs connected to a UDS-10 device
|
|
|