Computer Tech Pricing and Services

In addition to our proactive Managed Care Plans (monthly plans), we offer pay as you go support.

Pricing

Same as Hourly Pricing plus:

  • Pick up computer: $25 (must be within 30 minutes travel time, 15 minutes each way)
  • Computer Evaluation: Free (when you drop off your computer at the office, minimum 1 hr charge for onsite)
  • Business Evaluation: Free (we come to your business and consult on your next technological steps.

*Materials quoted separately on a per-project basis

Prepaid Service

  • Purchase prepaid hours and use them anytime within a year.
  • Refer to our Prepaid Hours page for more information.

Operating Systems Supported:

  • Windows XP, Vista, Windows 7/8
  • Windows Server 2000...2012
  • Exchange Server 2000...2013
  • Mac OS 9 and X. No Apple premium!
  • iPhone, Droid, and Blackberry phones.

Examples of Tech Support Services Provided:

  • Personal Computer Shopper
  • Virus Removal
  • Computer Clean-Up
  • Computer Tune-Up
     
  • Cloud-Based Managed Care - 24/7/365 Monitoring with our Managed Care Plans.
  • Hardware - Setup, troubleshooting, repair, replacement, and upgrades.
  • Software - Recommendations, installation, and upgrades.
  • Domain Setup/Maintenance - Easily control security of devices and users on your network.
  • Storage and Backups - Drive mappings, user accessibility, and reliable backups.
     
  • Protection - Antivirus, antispyware, and antispam.
  • Recovery - Virus and spyware removal. A complete diagnostic and tune up of your computers.
     
  • Networking - Design and troubleshooting (WAN/LAN).
  • Cabling - Professional installation of CAT 5, CAT 5e, CAT 6, or CAT 6a.
  • Speed Upgrades - CAT 5 to gigabit CAT 6 upgrades.
     
  • Internet Connectivity - Dial Up, DSL, Cable, Satellite, Fiber, T1.
  • Remote Connectivity - Virtual private network (VPN).
  • Control - Internet/network security and parental Controls (hardware and software solutions).
  • Firewall Setup - Content filtering to keep hackers out.
  • Email Setup - Pop3 or Exchange Server.
  • Website Statistics - Print or email your website statistics monthly.
     
  • Design and Planning - Network designs, backup strategies, disaster recovery, etc.
  • Disaster Recovery - Backup solutions and data restoration.
  • Office Moves - Smooth relocation of all your computers and seamlessly restore operations.
  • Procedure Authoring - Document procedures (backup, new computer, etc.).

Request Tech Support Service:

 
www.prestwood.com For service: 916-726-5675
or support@prestwood.com
Copyright (C) Prestwood IT Solutions.
All Rights Reserved.
Printed 8/3/2020