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IT SOLUTIONS
Your full service technology partner!
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Gold / Gold+Pro-Level Support, Fixed Budget
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Silver Pro-Level Support
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BronzeEssential-Level Support
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Plan Features | |||
Remote Support (Fixed budget) | Unlimited | Hourly | Hourly |
Drop-Off Support (Fixed budget) | Unlimited | Hourly | Hourly |
Drop-Off Virus Removal (Requires our AV set to High 2) | Unlimited | Hourly | Hourly |
Onsite Support (Fixed budget for Gold+) | Gold=Hourly, Gold+=Unl. | Hourly | Hourly |
Project Work | Hourly | Hourly | Hourly |
Flex-Time (Included monthly time.) | ![]() |
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Computers (Servers, Workstations, Notebooks, Win Tablets, etc.) | |||
Computer Security (powerful combo of Health Monitoring, Patch Management, and Managed AV) | |||
24/7/365 Health Monitoring CPU (spiked CPU=hacked computer) Memory (spiked memory=virus) Disk (low HD space=no patches) Patches (missing patches=vulnerable) |
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Patch Management OS + 3rd-Party |
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Managed AV Antivirus, Anti-Spyware, Anti-malware Centralized, Monitored by Us |
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Essential Support: | |||
Remote Control | ![]() |
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24/7/365 Health Monitoring | ![]() |
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Hardware/Software Inventory | ![]() |
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Asset & MS License Management | ![]() |
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File Transfers | ![]() |
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Support Tray App | ![]() |
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Advanced Remote Options | ![]() |
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Advanced 24/7/365 Monitoring | ![]() |
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Advanced Ongoing Maintenance | ![]() |
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Remote Support Manager | ![]() |
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Self Healing | ![]() |
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Automation Scripts | ![]() |
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Warranty Watch | ![]() |
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Server-Only Features | |||
Monthly Remote Server Checkup | ![]() |
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Advanced Monitoring (Availability, AD, Exchange, SMTP, SQL) | ![]() |
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Key Application Maintenance (AD Maintenance, Exchange Maintenance) |
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GPO Cookbook | ![]() |
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Server Backup Watch+Audit | ![]() |
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Unlimited Remote Server Support | ![]() |
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Network (Network, Routers, switches, printers, scanners, etc.) | |||
Remote Control + Network Device Health Monitoring | ![]() |
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Advanced Monitoring | ![]() |
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Mobile Devices (Phones/Tablets) |
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Mobile Management | $5/mo. | $5/mo. | $5/mo. |
Remote Support No charge to wipe lost devices, track a device, and reset a passcode. Project hours used to setup email, security, WIFI, and VPN. |
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Go to Managed Care for Business page.
Go ahead! Use Us! | Call: 916-726-5675 | Or visit our new sales site: www.prestwood.com |
ACCOUNT OVERVIEW:
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CONTACT US:
Office Hours: 8am-5pm | Mon thru Fri
916-726-5675 (office)
916-726-5676 (fax)
916-595-5675 (text msg)
8421 Auburn Blvd, STE 256
Citrus Heights, CA 95610
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