Contact Info & Form Email: support@prestwood.com, Tel: 916.726.5675
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Network Monitoring

Network monitoring watches your network for problems proacively.

Network Monitoring

Network monitoring includes monitoring devices that do not have a local agent installed including:

  • Routers
  • Switches
  • Printers
  • SaaS Services: Office 365, etc.
  • Other: Scanners, etc.
  • Out of plan computers.

Network Probe

Our network monitoring is done with our Network Probe. Our network probe allows us to support you with advanced features including:
  • Installs agent on most workstations and servers.
  • Allows for 3rd party software installations.
  • Monitors devices that do not have an agent.

Support-Level: Essential vs. Pro

Pro Support

Included with Silver and Gold Plans

Essential Support

Included with Bronze Plan
  • Advanced Remote Control
  • Advanced Network Monitoring adds:
    • Printer (low ink, low paper, etc.)
    • Connectity (server up/down)
    • SMTP Up/Down (verifies you can send email)
  • Advanced Server Monitoring adds:
    • Connectity (server up/down)
    • Domain Controller
    • Exchange
    • MS SQL
  • Real time optimization: optimizes your computer in realtime.
  • Weekly Maintenance: deep maintenance.
    • Check Disk
    • Defragment
    • Delete Temporary Files
    • Firmware Updates
  • Remote Support Manager: Allows us to perform advanced operations.
  • Automation Scripts: Fix many problems with prewritten scripts.
  • Self Healing: autofixes many problems with NO interaction from us.
  • Warranty Watch: part of an overall DR plan.
  • Remote Control
  • Network Monitoring
  • Computer Health Monitoring
    • Audit Patches (missing patches=vulnerable [Win only])
    • Disk (low HD=no patches)
    • CPU Utilization Rate (spiked CPU=hacked computer)
    • Memory (spiked memory=virus)
Not Included (included with Pro Agent):
  • No Realtime Optimization
  • No Weekly Maintenance
  • No Remote Support Manager
  • No Automation Scripts
  • No Self Healing
  • No Warranty Watch
COMPARE PLANS
Get Started Now!
If you're ready to get started, open a Client Account now. However, we understand selecting the right consulting firm is a tough decision that requires discussion prior to selection. We would like you to contact us so that we can participate in your decision. Here at Prestwood we do not engage in strong sales tactics; just honest discussion. Our hope is that through honest discussion you will put some of your development tasks in our hands. Contact us today and allow us to discuss your current and future needs.

Option 1: Online Request Form

To have us contact you via email or phone, take three minutes or so and fill out our automated On-Line Request form.
 

Project Outsourcing Request Form

Option 2: Call Or Email Us Now!

We can discuss the feasibility of your needs and possible solutions. Call Mike Prestwood at the following number:

1-916-726-5675 x205

Or contact Mike via email at:


View Pro Managed Care Plans
 
Go ahead!   Use Us! Call: 916-726-5675  Or visit our new sales site: 
www.prestwood.com
CONTACT US:
Office Hours: 8am-5pm | Mon thru Fri
916-726-5675 (office)
916-726-5676 (fax)
916-595-5675 (text msg)
8421 Auburn Blvd, STE 256
Citrus Heights, CA 95610
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