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Prestwood IT Newsletter Feb 2014 Issue - Full Edition

Prestwood eMag

Our monthly opt-in coupons+newsletter.

portal.prestwood.com

February 2014 - Full Edition

Year 16 Issue 2

Your full service technology partner!

From The Editor

Mike Prestwood

New eMag, New Format
Okay, it's been about 5 months since we sent out our monthly eMag. We are proud of the tweaks we've made and are excited to start producing it again each month. Each month look forward to coupons and articles written by working professionals.

Year In Review
2013 was an exciting year of change for Prestwood IT. Although I am and will always be a programmer, we've continued expanding our tech and website divisions. In addition to programming and website development, we also managed to implement best of breed tech managed care. This last year we even opened a help desk staffed by our techs.

New Silver Plan -- More Info
Who's managing your server? Ask us about our server(s)-only Silver Plan which includes UNLIMITED remote support. Ask for a free quote.

Free Essential Plan: Basic monitoring + remote control -- More Info
For those not ready for full managed care can opt for a pay-as-you-go computer support.

Best of Citrus Heights
We just found out we also won Best of 2013!!! More on that next month.

October Articles

Expert guidance from working professionals!

Gerald Renton

Website Design topic:
Contact Forms and Privacy

by Gerald Renton

Creating a Contact Form necessitates the use of a Privacy Policy (normally linked to in the footer).

The State of California requires any commercial website or online service collecting information about consumers residing in California to post a privacy policy on the website used to collect information.

Make sure that your estimate includes time for creating a privacy policy as part of the task.

Tech Services Info topic:

HD Data Recovery, Send Away

by Mike Prestwood

DriveSavers Partner. After our recovery attempts offer to send to DriveSavers or equivalent. Price ranges from $2500 to $10000

IT Water-Cooler for Power-Users topic:

Now It's Easy To Get End-User Problem Reports

by Wes Peterson

In the past it's been a pain to get end-users to give developers an accurate and complete list of the steps they took to get to a problem - especially if screen-shots are desirable.

Now Microsoft has provided a tool that makes the entire process ridiculously easy.

PSDP Step 1-Discovery topic (classic post):

Starting a Project with Prestwood IT

by Mike Prestwood

The best way to get started is to submit a New Ticket. This ticket will be used to track your project. If you're ready to get started, you can open a support account and optionally pre-pay for some development hours.