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   ► KBIT Water-Coo...   Print This     
 
Industry IT Water-Cooler for Power-Users:
Paradox "Official" Support!!
 
Posted 8 years ago on 11/19/2014
Take Away:

Okay. So the official vendor doesn't offer support.  We've fixed that!

KB102708

Why a Paradox Support Account?

If you have a Paradox application and have tried to get support for Paradox, you’ve probably run into the same thing that many of our clients have encountered.  There is virtually no official support for the product and that leaves a lot of people hanging.

One gentleman that called us told us that Corel had sent him to us because “Prestwood is handling Paradox support.” Funny; we’d never heard about it.

This is a sad situation because Paradox was a very nice product.

It’s not such a surprise, though. Considering that the most accessible support comes from Mike Prestwood’s six books on Paradox, it’s no wonder that we get so many requests for Paradox support.

Paradox had a huge installed base, and many Paradox applications still out there. Many are mission-critical, and many are the core information infrastructure for businesses. Whether your use of Paradox is mission-critical or something less ambitious than a large, corporate data application, we have the solution.

Obviously, we can’t afford to provide on-demand Paradox support to all comers for free, but we can help definitely help those with a sufficiently critical need for support that they’re willing to open an inexpensive support account.

That, by the way, gets you access to the best-imaginable team.

 As mentioned above, Mike Prestwood has authored six of those $50, 6lb. books about Paradox: Paradox programming, to be specific. Heck, Mike worked at Borland! (for years?)

Our team includes Paradox “gurus” hand-picked by Mike.  And it gets better…

In addition to Paradox-specific talent, we have other developers that are very familiar with the database end of Paradox and this can be important to you, too. To understand where they came from, and how they can be valuable now, we need to look back to 1995.

Paradox had been a lively product by then. Owned by the innovative Borland, something that would shake up the development world, for decades to come, was about to happen. It was 1995 when Borland shook the software development industry to its very core. They released their flagship, general purpose development system, Delphi.

I’ll may say more about Delphi later. For now, I’ll just say that it had very nice connections to Paradox; connections that remain vital to today. Programs written in Delphi could connect to Paradox databases in a manner that was almost trivial.  And, because Delphi was a full-blown development system, Delphi programmers could easily do things with Paradox databases that were difficult, if not impossible, to do with Paradox itself.

Delphi was amazing and quickly made Microsoft’s development environment, Visual Basic, look pretty lame. 

I could go on and on about Delphi’s benefits but I think it’s enough to say just a couple of things:

* Delphi remains a very current, very cutting-edge system.

* If your Paradox application needs to be ported to a more modern database, Delphi is probably your best bet. We’ve migrated many systems from Paradox to Delphi and MS SQL Server. Theirs is a “match made in heaven.”

And Prestwood knows Delphi exceedingly well.  Mike Prestwood is a former chairman of the Sacramento Delphi Users group and Prestwood IT often sponsors local Delphi events. Prestwood has used Delphi to develop many an ambitious software project.

So there it is. Paradox is not dead.  Paradox support can still be had; not just support, but expertise.

The Paradox database is getting awfully long in the tooth.  Yes, it was reasonably priced and, yes, you could develop Delphi applications that employed Paradox databases – without having to first buy Paradox.

But, all that said, Prestwood would never even contemplate starting a new project either developed with Paradox, or even using the Paradox database.  The database that was stellar in the early nineties has too many problems and too many viable alternatives to be the basis for any new project to today.

So Prestwood can help in several ways:

If you need Paradox support, we can deliver.

If your existing Paradox application needs a few enhancements, we can do that, too.

If you have a Paradox database used by a Delphi application, we’re comfortable there, as well.

If you’ve realized that, although your Paradox application pretty much does what you need, the Paradox database just won’t cut it anymore, we know how to deal with that, too.

Please, don’t just hide in denial about Paradox, or settle for living without support.  If your use of Paradox is important, get back up to speed with support and talk to the experts.


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Article Contributed By Wes Peterson:

Wes Peterson is a Senior Programmer Analyst with Prestwood IT Solutions where he develops custom Windows software and custom websites using .Net and Delphi. When Wes is not coding for clients, he participates in this online community. Prior to his 10-year love-affair with Delphi, he worked with several other tools and databases. Currently he specializes in VS.Net using C# and VB.Net. To Wes, the .NET revolution is as exciting as the birth of Delphi.

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