Covers Timer Billing, WO Billing, and Items Tickets.
KB102268
Have customer initial prior to start. Gather signature at end. Collect immediate payment for home users and non-support agreement customers. Even for business support clients, collect if offered.
1. Choose flat-rate or T&M.
2. Customer must initial top portion of work order to authorize work.
3. Perform work updating customer as you work.
4. Customer must sign work order at end of job.
5. For home users, collect payment. For non-support clients, collect payment. For businesses with an open support account, collect payment or indicate credit given on work order.
The following are practice certification questions with answers highlighted. These questions were prepared by Mike Prestwood and are intended to stress an important aspect of this KB post. All our practice questions are intended to prepare you generally for passing any certification test as well as prepare you for professional work.
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