Posted 16 years ago on 5/21/2008 and updated 1/9/2009
Take Away:
For online business chatting, we use MSN Messenger. MSN Messenger also works with Windows Messenger which comes with Windows XP and above. MSN Messenger is a free download.
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Download Messenger
If you're a Windows XP or above user, then Windows Messenger is already available on your computer. Even so, you may wish to upgrade to MSN Messenger because it has additional features. Both Windows Messenger and MSN messenger is a free download. Click on the appropriate link below.
Fred Stevens* - fred@prestwood.com *Developer. Developers only provide paid support.
24 Hour Usage
Although the intent is to use chat during business hours. If we're online anytime, feel free to contact us.
Suggested Settings
These are the settings we suggest. Most of our Prestwood developers are required to use these settings.
Select Tools | Options. On the Personal tab, check the following:
Show me as "Away" when I'm inactive for ___ minutes.
and set to 3 minutes.
From the General tab, make sure the following are checked:
Automatically keep a history of my conversations
Since we're using messenger for business purposes, it's a good idea to keep a running history to refer to when needed.
From the General tab, make sure the following are checked:
Automatically run Messenger when I log on to Windows
Allow Automatic sign in when connected to the Internet
Display alerts when contacts come online
Display alerts when a message is received
Frequently Asked Questions
Q. Am I charged each time I contact a developer through chat?
A. Yes. Contacting a developer does cost at your regular rate. You can pre-purchase time to get a discount. The one hour minimum does not apply to chat but there is a 15 minute minimum charge per day.
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